If i could give it no stars i would. In July Mike came out to look at our house for bed bugs. Our landlord drove down from flagstaff to meet him because one of my roommates was getting eaten alive, it looked like he had chicken pox with all of the bites. Mike only found dead bed bugs, so he certified the house "bed bug free" and charged us to give us his opinion of what we knew was false. At the end of September the whole house is infested... My roommates are forced to sleep on the floor, I have thrown out my mattress (causing me to spend more unnecessary money) . When i called Budget brothers to complain that they did not take care of the problem they said that the bugs could have come back at any point. In reality Budget Brothers did not give us a through inspection causing the problem to grow as they multiplied.
When I called them to let them know of our problem they wanted to charge me 2200 to steam the furniture and it would have to be done 3 times because they constantly lay eggs and get into the walls.
Bed bugs live in everything and can survive for 12 months without blood so they would probably come back. They also informed me that they could not steam my furniture until October 31st which would be over a month of living with these disgusting bugs
This company is a money scheme, unprofessional and unreliable, they do not take responsibility for their actions. I used Arizona Pest exterminators and they are fumigating my house, kept in contact with us and even helped us preparing the house for fumigation. Amazing service and honest. I would NEVER recommend Budget brothers to ANYONE. they brag they are the cheapest in town that is because they make you come back multiple times.
While trying to resolve the issue with Budget brothers POSTED MY PERSONAL INFORMATION ON YELP so that people could call and harass me. The owner also threatened to sue me because they are a "Multi-million dollar company" and said I was never a customer even though I have a receipt number and a date (01-0212865 on 7/21/12 customer number 01-0088232). The owner blew up my phone multiple times during the day when I was working wanting to argue about the situation and to tell me that I need to go to a mental hospital, along with those phone calls coming every day he stalked my social media as well. STAY AWAY FROM JEFF M AND BUDGET BROTHERS I CANT BELIEVE I LET THESE PEOPLE INTO MY HOME. I have started a case with Angies list and BBB to report these SCAMMERS.