My daughter has long, poker straight hair half way down her back. She went in to have 2 inches cut off. She doesn't have it tapered, just straight across. When she came home and I looked at her hair, it was cut on an angle, I'd say it was off by 1/2 - 3/4 of an inch. Isn't cutting hair straight about the simplest thing you can do? How could they not notice? Or didn't they care. So I had to drive her back then wait for 45 minutes for her to finish with a client and it was obvious that the Chinese hairstylist was angry that she had to correct her mistake. Didn't even apologize.