I also did a groupon for color and cut. The stylist matched my color to a chart, and said she chose the exact color on the chart that matched my hair color. I only wanted the gray covered. Nothing exotic. The color I ended up with looked nothing like my hair color or the chart color. The stylist said I must have eaten something with a lot of acid or some such nonsense. Crazy. Then she said that the manufacturer didn't package the color correctly. Whatever! I had to make another appt. to go back and get the color fixed, but after the first wash the color was back to some horrid red. No Thanks! I just wanted my gray covered. I should have known she would have tried to make me look like a punk rocker. That is how her hair was colored. Not that there is anything wrong with that. It is just not me. Oh yeah, I ended up tipping twice for a lousy job.