I have been taking my little one to Kids Kingdom since the doors first opened. We have had only the best experience with the owners, and their new staff. Any issue I bring to the staff is always handled quickly and professionally. I have noticed a few parents being a bit high maintenance, but hey, to each their own. Does the area seem to get a bit messy at times? Yes. Do the bathrooms need attention now and again? Yes. Do the children get a little unruly every now and again? Yes. Let's face it...it's a playroom with a lot of children who are going to do what they do best...PLAY.