GET. A. PHONE. I would up this review to 4 stars if they would give people some method of ordering ahead--even online would be great. They're not super slow for carryout (usually less than 30 minutes), but that really defeats the purpose of ordering takeout. I'm not a huge fan of the ambiance here--the tables are set up in a very date-y way, but the restaurant is loud--so takeout is my strong preference.
That said, prices are cheap, portions are generous, and food is pretty good (not better than SBL, but they're serving a different type of Thai), so if I have something to do instead of twiddling my thumbs while waiting, I'll keep going.