This was the worst nail experience I have ever had. I took off from work early to get a el manicure. I arrived at 4:20 pm. I was taken care of in very small increments of time- about 5 minutes each by different personnel. Finally, at 5:20, I started to remove my previous gel manicure myself. A lady had started to do so about 25 minutes prior, while filing and destroying my existing nails. at about 5:35 pm, a gentleman came to finish my nails. When we discussed the French option I had brought to the attention of his other colleagues earlier, he said he could not accommodate. I decided to choose a solid color. He brought me the color selection and left to attend to another customer. 15 minutes later, I was still sitting there. I decided to leave, as I had another commitment at 6:00 pm. I received no apologies- You have other choices in regards to where you can go to get your nails done. Please do not visit this establishment. Your business is not appreciated . The service was non existing and the whole experience was very unprofessional. You can spend your money better elsewhere.