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  • Third visit to Chopt, third time of great customer service! The workers are always engaging, and chatty (which I love). BUT today it was even better as a coworker I was with thought she left her phone at the counter after we sat down. Unfortunately it wasn't up there when she went back, and the manager and workers took her info. The manager then walked all the way back down to Caribou Coffee just because that is where my coworker said she was last....to look for her phone! Who does that??!?!?! I was blown away by this amazing customer service gesture, and the Manager Jim deserves more than a shout out. What a great example of customer service. Chopt, I will be back! The phone was later found in her car....in case you were wondering.
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