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| - Terrible. Worst Indian buffet that I've ever been to (and I've been to lots). Oh fellow Yelpers, how you let me down this time!! I've yet to eat in an Indian restaurant that I didn't like. Until today.
My husband and I have had the buffet in many of the restaurants in Little India and they've all been delicious and a great experience. But silly me, I decided to try somewhere new so went on Yelp and picked this place based on the high ratings.
We arrived at 12:30 absolutely famished and ready to dig in to some yummy Indian goodness. The place was small, dark and unassuming. We could see that there was very little at the buffet table so we thought that we were early. We double checked and confirmed that lunch had started an hour ago at 11:30. Our server (owner?) told us that we could get started so we headed to the buffet table where we were disappointed to see that there was only steamed rice and a measly 5 dishes - channa masala, very watery dhal (with no bowls to put it in), saag "paneer" (with NO PANEER!!), butter chicken and a beef curry. After about 20 minutes, they added a matar paneer dish. Their "salad" section was literally a bowl of iceberg lettuce, a bowl of cucumber slices and small bowl of pickled veggies plus some sauces. I should have trusted my instinct and left when we saw the poor selection. Most of the food was ok but nothing special. The saag paneer though had no paneer, just greasy spinach and the dhal was much too salty and watery. The channa and the meat dishes (according to my husband) were good.
This was by far the measliest Indian buffet that we've ever been to. It was obvious that we were the first ones there so it's not as if they had run out of food. There was none of the dishes that you would typically expect at an Indian buffet -- no samosas, no bhajji, no pakoras, no biryani, no tandoori chicken, no kebabs, no vegetable dishes, no salads (though as we were leaving 45 minutes later we saw that they had added tandoori chicken and a potato dish). Worst of all there was NO NAAN (??!!) Who has an Indian buffet with no naan?? After 15 minutes, we asked if there was naan and were told "it's coming". It finally arrived after 30 minutes when we'd already eaten 2 plates of food and were almost full. No apology for the wait. Although the naan was actually delicious no one wants to eat it on its own -- the whole point is to eat it with your food and soak up the sauces!
The service was also terrible. Although our waiter was warm and welcoming when we first came in, he virtually ignored us for most of the meal. You'd think that since we were the only customers for almost the entire meal, we'd have his full attention. (The fact that it was completely empty at 12:30 on a Saturday should have been a big clue to us right there). We were never offered anything to drink. I would have loved some tea, especially because it was freezing in the restaurant. Our dirty plates sat on the table for most of our meal and our water glasses refilled once. The waiter stood by silently while I looked around for a bowl to put the dhal in, never offering any assistance. I ended up putting it in a teeny tiny ice cream bowl that held about 2 spoonfuls. There was no apology for the limited food selection or for the long delay before getting naan at the end of our meal. Seeing as 2 dishes were added as we were leaving (perhaps more afterwards), they should have told us that not all the food was ready yet and told us to wait before starting (we would have been happy to wait) OR they could have apologized (imagine that!) OR offered us $$ off of the bill. We're pretty understanding and would have been ok with any of these options but Instead they just ignored the issues and ended up with 2 unhappy customers and no tip. Sorry but if you're going to be charging customers full price for your buffet, you ought to have a full buffet ready to offer. It's really sad that some restaurants are so clueless about customer service.
Needless to say, we definitely won't be back.
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