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  • I have lived at these apartments for over 3 years....The only good thing that made us stay was the old leasing agent Joe. They have since then been playing musical chairs with employees. I have seen about 4-5 managers, 5 or more assistants, and about 3 leasing agents...makes it not very personal when the person you rented from is no longer there 2 months later. I was told it was because alliance res likes to ROTATE people....no its probably because the employees aren't performing so they have a short lease and fire them asap! The grounds are immaculate in front of the office...everywhere else has dead grass, trash, and the landscaping looks like it was designed by a 5 year old. Maintenance has been great since day 1, they get my work orders done quick fast and in a hurry. Now lets get into why this review is a 1 star (if I could do less I would) They have this stupid service called Valet waste...it's a waste of money, they charge all the residents 35 extra per month for this stupid service that basically lets people be lazy and just LEAVE trash by their front doors...ever since this service has started there have been more and more bugs. The office staff is rude especially the assistant manager, she acts like she knows it all and she can do no wrong. She should be sent to customer service school and be retaught how to be NICE to people and not shrug them off when she doesn't care. The leasing agent seems like they never trained her how to do things and she had to figure it out on her own. If I were you I would spend A LOT less than 1000 on a one bedroom and go to other apt complexes. Oh and the office will say "water usually runs between 25-35 dollars a month" HAH! It runs about 50-80 a month and that's because they charge residents for the water they use to fill the pool, the water the dirt (not grass its all dead in most places) and for residents to use a AMENITIY (the gas grill) the more people use it the higher the bill. They literally have these hidden charges to make more money even though their over charging for their apartments because they put new appliances in....I refuse to live at a Alliance property and Im glad my lease is up in a few months because I cannot get out of here quick enough!
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