| rev:text
| - I came to Beverly Hills Nails every 2 weeks for almost 3 years. I had a favorite technician, but if she was busy, I felt very comfortable seeing someone else. Over the last 5 or 6 months, the staff has completely changed. There are maybe 2 of the original staff from when I started coming here. The quality of work, the attitudes, the prices, and the cleanliness have all changed dramatically--for the worse--in that time, too. After giving them one last chance today, I'm done. It's a Saturday afternoon, there are maybe 5 techs working, 7 people waiting (most, like myself, made an appointment), and no one has greeted anyone, apologized for the hold up, or reassured us that they would be with us shortly. I'm now using the Yelp app to find a place and hoping they take walk-ins. It's a shame that I have to find somewhere new, but this place isn't the same.
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