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| - I was not really looking for another car. I have a 2016 Buick Regal Base & a 2015 Buick Lacrosse Hybrid that I make payments on. That's when it hit me... I have 2 cars, that I don't really own & I won't own them until I pay them off in 7 years. So I decided that I needed to own something, anything decent & cheap just to survive if I had to without my other 2 cars with the payments. I was browsing around cars.com and I saw this 2003 Buick LeSabre with 69k miles on it for less than 6k. At first I thought, why is it on a Volvo lot? I was also wondering what was wrong with this car too, as it was way under mileage for it's age and only 6k roughly. I made an appointment to go see this LeSabre. My point of contact was Marcus Rice. This guy is taller than me, and I'm 6'4. He should have been playing basket ball, not selling used cars. Marcus had the car out in front of the dealership on Saturday afternoon for our appointment. I was told that there was another appointment for the Buick LeSabre at 1pm, and thought this was a "sales trick". I met the General Manager Lane himself and he confirmed that there was indeed another appointment for the car, and that they hadn't shown up yet anyway. Lane also said "because you were first to inquire about the car, you have first shot at buying it". This proved that this dealership and Marcus are very truthful and professional about how they handle cars and appointments. I felt like I was really cared about even though I was potentially going to buy a 6k Buick LeSabre and not a 45k new Volvo. Marcus and I inspected the car, inside and outside. We then took the car around the block for a test drive. The car performed like any Buick would during that time: Smooth and seamless transmission shifts, and it felt like it was riding on an air suspension, even though it wasn't. After the test drive, I wanted to know a little more about the car, and Marcus allowed me to take as much time as possible to try and get to know this Buick that potentially was going to go home with me. It made a strange noise from inside the cabin, and I was obsessed with finding out what the noise was, so me and Marcus searched the car inside & out without damaging it, to realize that the main battery is under the back seat, and that was the source of the noise. It was only for a few seconds during startup, and it was just unusual. The car was clean, inside and out. No tears in the leather upholstery, not a rip, tear, no weird smells, all of the dated controls worked seamlessly, for the vehicle's age. The outside didn't have any dents, or anything that might have indicated body work in the past. I asked Marcus, "Why is this car here" and he said "we don't normally keep cars this old on our lot unless they are in almost pristine condition". I winded up asking Marcus to sell me the car, because his service, help and the condition of the car made say, "do it, buy this car, because you'll own it, and even though it's 14 years old, it's nice enough to do Real Estate in". I pulled the trigger and bought the car. The service didn't stop there though. Marcus was kind enough to wash my 2015 Lacrosse while I was in the office with Gary the finance guy, and he didn't try to upsell me anything I didn't really need for this car. He said he would have bought this car for himself if I didn't buy it for road trips to California. I understand why as a Buick / GM man myself. Volvo of Las Vegas even picked up the bill for touching up the little dings & scratches that were on the vehicle. All I paid for was the window tint, the car itself, taxes, & doc fees for the dealership including NV title. They didn't have to pay for the touch up, & reconditioning, they really didn't. I picked up the car this afternoon, a week after I bought it, because this was the only day I had free this week between my RE business and job. The car looks and feels brand new. Marcus had the car out front again, washed, with keys in hand when I came to get it. Marcus over delivered on his service, just like Gary the finance guy over delivered on his service, and their service to me, even though I bought a 6k GM car and not a 45k Volvo is a tribute to their dedication to professionalism, and service to all clients. I wasn't thinking about a Volvo, but who knows, I might be back for one! Again, thank you Marcus Rice, Gary & General Manger Lane for a wonderful buying experience for the car I wanted & needed at this stage in my life!
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