I've been here quite a few times for lunch and dinner. I am a real fan of their food.
The staff are always nice and usually willing to do substitutes within reason.
Now this place is in an older shopping center. The inside is darker, but still lit decently. It is usually quiet and peaceful. Furniture is older, but they at least keep it clean and neat inside. I like it, but your taste in decor may vary.
Only complaint is they don't deliver. They do offer a company that delivers for them, but they are expensive.