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  • We did a large group order for work, and I went to pick it up. When we opened up the food, I found that my order wasn't correct. I ordered the crunchy Lombardi salad with chicken, which was supposed to come with arugula, kale, Parmesan, red onion and apple. I got salad with artichoke, carrot, feta, and cucumber. I called to inform them that my order was mixed up, and returned to the restaurant. Once I arrived I showed the associate my order online, and what the salad should have contained. She seemed confused. They replaced my salad with another salad that only had some of the items the entree was supposed to have, with the exception of chicken.. I got into my car and noticed the mistake, but felt embarrassed and frustrated. Instead of going back in and making a scene, I left, I only had 10 minutes left of my lunch break and wanted to eat something. I'm very disappointed, very poor customer service. The second salad still wasn't the menu item I ordered and tasted poor. Overall very dissatisfied.. I will not be back.
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