In all fairness I only went once, and they were only open a few weeks, but WOW the chaos. They screwed up our order, they overcharged us, they didn't deliver my salad (that we paid for), then they said they would take it off...we never did see the credit on our bank statement. The pizza was average at best, but the staff working was incredibly clueless and there was no manager. The response was, "We don't have one working at the moment." You are a new place without a manager???? I really try not to review places after only one experience, but it's hard to go back when there are so many other options for pizza.