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  • One experience, about 4-5 years ago, will never be forgotten from my memory until I leave this place we call Earth. On this particular visit, I simply went in to purchase a pair of cheap tennis rackets. After checking out, for some reason, I decided to glance at my receipt. For two IDENTICAL tennis rackets I was charged $12 and some change and the other was roughly $2 cheaper. Usually I let things like this go, but I was determined to get my 2 hard-earned dollars back. So I walk to the returns desk and explain the situation to the returns associate which responded with an open mouth and deer-in-headlights stare. After establishing some form of primitive communication with this poor lost soul, she paged a manager which covered the sporting merchandise. After waiting 5 minutes for this manager I grew very impatient, and began regretting my decision to get charged the correct amount. The manager finally arrived and I explained the situation. Instead of just doing the right thing and selling me the $12 racket for the cheaper one's price, I waited an additional 5 minutes for her to go to sporting goods to play detective and walk all the way back to returns. She finally arrived back and dropped the hardest retail bombshell on me. She tells the returns girl,"The one racket was priced incorrectly, they are BOTH $12 and charge him $2 more for the cheaper mis-tagged racket". After waiting 10+ minutes to get a measly $2 back I'm being told to return what I purchased and be re-rung to pay $2 more for what they priced incorrectly!! I flipped out and explained what complete b.s. this was. All the while the customers behind me were routing me on. After all of that time wasted, I was told that I could keep the rackets for the prices I originally bought them. Instead of taking the ordeal any further, I took the high road and left Walmart the second time the same way as I left it the first...$2 poorer.
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