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  • I've just experienced a rather frustrating and undesirable visit at this TSC location I frequent this location in the past and never experienced an issue. The Store Manager's name is Katy and as I walked in with my 2 siblings her and the employee that she was working with gave us a look as if they'd rather us not be in the store, I overlooked that as I do experience that often being "black" in America smh. But granted I figured I would give them the benefit of the doubt (even though body language is 78% of communication). I asked the cashier in the front if I could use the coupon I had, as I'm apart of your tropical rewards program and have used coupons in the past. The Manager Katy told the Cashier that I could not use the coupon because it was only valid for that day, although the coupon did not specify an expiration or that it was only valid for that day. The coupon read as follows: "Beat the heat with this cool deal from Tropical smoothie cafe!! Buy one 24oz smoothie get one for $1.99!! limit 2 per person, must show text to redeem" reading this text did not signify a cut off day or expiration as some of the other coupons conveniently mention. I expressed this to Katy and she still refused to serve us with the coupon. I've never been treated with such disrespect at any of their locations until today and I will not return to this location if corporate doesn't do anything I will never return to this smoothie company.
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