He repaired the broken spring fast and efficiently. I called him at 7am and he was there at 9:15 am. He replaced both springs, on the same door, at the same time to keep everything in balance. The price was higher then other reviews, at $195, but I was still happy to have the door back in operation so soon. I strongly recommend him for broken door springs. (No, I'm not the same Steve H as below... simply a coincidence. )