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  • Booked an appointment for 3:00 for my 2 small dogs, they called and confirmed. All was set and we waited, at 4 I received a text at 4 that the appointment was pushed till 5:30, I was flexible on this Monday but called to make sure that it was going to be made and was told the groomer was with an older dog and so it was taking longer and that was why, my heart was sensitive so I was fine with the later time and 5:30 came and went, so I called and they told me they wold be here at 7:30 this time... I figured I had wired this long, why not. Guess what!? It is now 8:45 and they are not here nor not answering and will I never ever book with them or will I ever recommend them to anyone. Sorry After speaking with the great manager whom promised me an on time and prompt, great service and a discounted fee, I rebooked... guess what? No show! And I am not a bad customer, I take care of those that do a good job and am so disappointed that they could not provide any service promised
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