Stewart the owner was fantastic. We took our Chevy Silverado in for a chip which he fixed for free then we decided to get a tint strip. My insurance company prefers you use safelite but you can use other companies. When you choose other companies you have to have a tech come to take photos of your windshield damage to get authorization. It was well worth the extra step to have smartfilm change out my son's Toyota windshield. Smartfilm tech's have years of experience and they do an excellent job. I will use smartfilm for all my windshield replacements, tints or clear bras. The personal attention to detail and awesome customer service has won me and my families business for all future needs. Thanks Smartfilm!!