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| - So hard to write this review. I really, really like Ryanne as a person. We had a great time together and we were there for nearly 5 hours. The cut is perfect; exactly what I wanted. Absolutely amazing. Ryanne really took her time to make it perfect, and she did it off two pictures. Just right; couldn't be better.
But, I am so disappointed in the color, that I've been clenching my teeth all afternoon to keep from crying every time I look in the mirror. What I asked for: caramel/honey colored hair with blond highlights (lots of them). I had a picture of what I wanted my hair to look like and my daughter with me as an example. I have dark brown hair, which I absolutely hate (hence why I requested the caramel/honey colored hair with blond highlights!) Now, maybe I didn't use the correct lingo or words when describing what I wanted, but Ryanne said: "you have that base color with those uptones." Which obviously I don't because my hair color now looks nothing like the picture I brought in. I still see dark brown hair on my head. I was actually scheduled for an all over color (I think), but I just got foil packets. I know it was less than what I expected to pay, so there must have been a mix up somewhere. Again, I don't know the correct words, because I'm a banker, not a hairstylist. That's why I brought the picture. I said several times "why is there still brown in my hair?" and Ryanne said "we're in agreement on your color, right?" Well, if I'm asking why there's brown in my hair, and you're not making my brown hair be blond colored, then we're not in agreement. She kept saying that all over color was a whole other thing. Yes. Understood. That's what I wanted. A whole other color. That's why I brought the picture. When everything was rinsed out, I said "oh that looks horrible" and Ryanne said "it looks darker when it's wet." Maybe I'm just dumb and don't know the difference between dark brown and caramel blond? I think the thing that disappoints me the most is that I paid for it because I felt bad that we spent so much time there and I didn't want Ryanne to feel bad. And at the end when I was paying, I even asked her "how long of an appointment to get the color I really wanted?" so I'm pretty sure she knew I was not satisfied. If I had her personal cell, I would text her myself and work it out, but I don't, of course. I've been saving for this cut and color for 3 months now and the color is a complete disappointment. I don't have the extra money to have it redone correctly.
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