My husband and I used a groupon for a couples massage with facial. We seemed to have a similar experience to many other reviewers. Extremely hard table, much like plywood with a cover, thin sheets that you could see through, and possibly untrained therapists! The facial was barely a facial, basically steam and these rapid swipes of who knows what slathered on our face. The therapist I had was a man and he was so rough and erratic with the the massage that relaxation was not an option. My husband's therapist was a woman and he figured she may have been a student due to her lack of skill. The room was freezing and coupled with thin sheets and being wiped down with a hot towel that went cold very quickly, we were left freezing and told it was over and we could get dressed! We did get the champagne and an old strawberry with Hershey's syrup in the waiting room while another guest watched and waited her turn...poor thing, probably had no idea what was in store for her!