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  • Yesterday I called to order a pizza at about 3:45. The man who answered the phone asked if I could wait and I said yes. Three minutes later I hung up and called the Rosati's on Power & Baseline. The man that answered that phone asked me if I could wait as well. The difference is that a woman came on the line about 10 second later and took my order. I called this Rosati's about a month ago (I don't remember what day) and the woman who answered the phone asked me if I could wait and I said yes. I waited three minutes (not exaggerating I checked the timer on my phone both times) and then hung up and ordered a pizza from the Rosati's on Power Road. The last time that I could actually get someone to take my order at this Rosati's they messed up my pizza! I asked for extra cheese and sausage (I wouldn't have rob ask for extra cheese if they put enough on). When I picked it up I didn't check it assuming it would be right. When I got home it was just extra cheese but no sausage. I have ordered sausage thin crust pizza regularly from this Rosati's for the last 8 or 9 months since I moved back to Mesa. I'm pretty sure it says that in their ordering software. I wasn't going to complain about the pizza that was made incorrectly because I have complained before (and got a credit) and because mistakes happen. Between the incorrectly made pizza, the lack of cheese on the pizzas ordered in the past, and the people on the phones that leave people on hold for three minutes or more I am done with this Rosati's. ** Not trying to be mean but the two times I've gotten pizza at the Rosati's on Power Road it was noticeably better than the pizza from this Rosati's! (Maybe because they have two different ownership groups and the one on Power is the other group)
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