Cleanliness and Friendliness are KEY!
This is my go-to Pho place. Main reason is that it's probably the cleanest pho place I've been to! Yes, that's right, it doesn't have the typical oily filmy greasy walls and floors that most pho places do. Even the washrooms are nice to use!
As previously mentioned, the portions are huge for a low price. Unfortunately the taste isn't always consistent.
While you're there, you HAVE to try their mango shakes. If possible, try to get Henry or the lady to make it for you - they make it best.
As for the service, unfortunately it isn't always that great. I try to go there only when Henry is working. He is THE BEST!!! He's very quick and efficient and he's sooooo incredibly friendly!
I like this place so much that I even had my wedding rehearsal dinner here! We spoke to the owner and he allowed us to reserve half the restaurant in order to fit our party of 75+ people. Our only condition was that Henry would definitely be there to help serve. By the end of the night, everyone was well fed and satisfied. Everyone enjoyed themselves the food, and the staff.
I give the restaurant 4 out of 5 stars.
And I give Henry a 5 out of 5 stars!