Took the family out for a meal at over the bar tonight. The no wait app said that they were seating so we went straight ahead expecting to be seated right away. Upon arrival we waited five minutes before anyone acknowledged we were even there. It's pretty hard to miss a family with two boys under the age of 10. We could see a table open that we could sit at but it was dirty and we had to wait for it to be cleaned. A group of gentlemen walked in behind us , step in front and pointed to a table. They asked if they could can we sit down and they actually seated them before they seated us. What?
I just found that a bit rude.
Our server was nice but you could tell she was slightly overwhelmed. We ordered the soft pretzels with beer cheese. Two hamburgers and two kids meals. The soft pretzels and beer cheese were hit with the family everyone loved it. Sadly the rest of the meal left a lot to be desired. i'm not sure they use any seasoning at all in the preparation of the foods. The ingredients are fresh but salt is needed to enhance flavor. My husband's black bean burger tasted more like a grass burger, I felt sorry for him while watching him eat it. I could tell it was a struggle. He just could not enjoy it. The kids meals were french fries and chicken tenders but again no seasoning to be heard of. Thank goodness for ketchup because it was all you could taste.
Went to the bathroom not expecting to be public but it was, I guess we were lucky that it is an off-season for the park. Signs in the bathroom stated it was public but OTB would attend to its needs. We are giving this three stars just because of the location and the potential it has. Season your food, restructure your service and you will be a winner.