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  • I was referred to this place by SMA to have rather nasty looking mole removed. My first impression on entering the lobby was that the place needs a makeover - it's old and a bit run down. I guess I expect a doctors office, especially a specialist, to be more on the posh side. The receptionist handed me a tablet of sorts to fill out my patient information, rather than the usual paper and clipboard. The tablet was frustratingly slow and hard to use. I'm sure it's an efficient way to obtain and store patient information, but the technology felt 10 years old. They need to upgrade to iPads or something newer. The lobby was also packed and there were no open seats. I stood for about 10 minutes until a seat opened up. Then, gave it up the seat to an older lady that walked in, because I'm a nice guy that way. The wait time was not bad - around 20 minutes to get to the exam room and another 10 or so to see the doc. The actual removal the mole was not what I expected. My primary care doc told me they would freeze off the mole. Instead they numbed me up with lidocaine and they used a regular razor blade to remove it. I guess it worked and there is hardly any trace of a scar, but for it seem a little old-fashioned.
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