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  • Yelp's description of two-stars is perfect: "Meh. I've experienced better." I've been coming to this place for about a year now, and although it's my usual spot for some boba and board games, this place leaves so much to be desired. The milk teas (Hokkaido, etc.) are good, but anything else, such as the Oolong teas, are over-steeped and taste bitter and burnt. The small tapioca option often clumps together in one mass and clogs the straw, but the big pearls are made fine. There's also little use in trying to inform the staff if it's made incorrectly or tastes bad because they still don't let you switch your drink or have it re-made. If I'm paying ~$7 for an item, I would at the very least expect it to be made properly. The food here is fine - not my personal preference though. They offer lots of pork options, but I don't personally eat pork so I don't eat here much other than the free popcorn that they give you when you dine in, which is nice. Keep in mind there's a max of two small buckets of free popcorn per table. When you DO order food, however, it's pretty good if it's something you fancy. I like crispy chicken, so I can say the salt and pepper chicken here is pretty good. The overall? atmosphere is unchanged; relaxing bossa nova music, fun games to try, foosball, and an overall cozy and cute aesthetic inside. The place is nice and clean, and it would be unusual to find this place busy, even on a weekend night. Certain members of the staff here are very nice (unfortunately, only one or two of their staff comes to mind) but most staff are cold and rushed, even though the place sees very little traffic throughout the day. One of the newer staff members constantly snorts his mucous and blows his nose loudly in the front bar area which is quite honestly disgusting and makes me nauseous just drinking/eating here. It also goes against food industry and service standards. This fact alone would likely deter me from returning to this place, especially since there are so many other good options in Vaughan these days. Again, the same thing as my previous reviews applies to Green Grotto; it has potential. But unfortunately it's been a while now and they haven't made any efforts to improve, so I've chosen to factor out "potential" in my review to stop reviewing it for what it could be and review it for what it is.
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