I noticed that there is new management at this location. With that being said, I am not happy with their demeanour - it's very negative. Prior management was more welcoming and made great drinks. Green Grotto definitely is known for their great bubble tea, however I'm not happy with their new staff who challenge my orders that I have been ordering prior to and since this location has opened.
I love the Green Grotto Tea Room, but new management staffing needs to be more mindful when it comes to customer service.