My A.C. went out yesterday...when I called and asked when I could get an appointment, the office girl quickly looked at the schedule and told me that Ceasar would be there between 1 and 5. At around 1 o'clock I received a call from Ceasar informing me that he would be there in 15 minutes. Ceasar was fast, efficient, and professional the entire time. My A.C. was back and working within 2 hours. They do the entire invoice on a iPad and everything was emailed to me, including a quote for a new A.C. Excellent service!