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  • Tai Pan tours is a travel agency/bus tour operator that provides daily bus tours to Casino Rama and sells flight & bus packages to Asia and the US. The following review will be broken down into two reviews. One for the daily bus tour to Casino Rama and one for the 3 day shopping tour to New York City. I'll start off with the daily bus tour to Casino Rama which they are most known for in the Chinese community. First off you would call into their customer service line (416-646-8838) to reserve a seat and the customer service agent gives you a confirmation # to confirm your seat. The cost is $10 round trip unless you have a gold card or higher. The trip takes approximately 1 hour and 30 minutes from the Scarborough/Markham area, there are numerous pick up/drop off locations around the city. Positives: There are numerous pick up/drop locations around the city, it's a cheap and convenient way to go to Casino Rama (it's $10 round trip unless you have a gold or higher which means the trip is free). Buses depart back to Toronto from Casino Rama approximately every 2 hours around the clock with the exception of the morning. Negatives: The buses are old and the washrooms are not that clean, 75% of the time the hand sanitizer dispensers are empty. Also on the returning bus ride, the bus host will ask for a $5 day gratuity which they state is not compulsory but most people only tip a dollar or two. The second part of this review is based off a 3 day shopping day tour to New York City. The shopping bus tour trip to NYC is a actually a 2.5 star rating. The trip costs $159 for double occupancy which is based off a 3% discount for cash paid. Taxes are on top of this rate. Keep in mind that they will also add a $8 per day mandatory tip to the host/driver that is payable during the trip. The buses they use for the US shopping trips are new and the washrooms are quite clean and well kept in comparison to the buses used for the daily trips to Casino Rama. The first day is spent on the road and it takes close 12 hours to get to the hotel due to breaks and stops at shopping malls along the way. The tour stops for dinner at a local Chinese buffet near the destination which is optional. The second day is spent in NYC but keep in mind that the time you spend in New York City will only be for a few hours and then the bus after lunch will head to Woodbury Common premium outlet which is supposedly one of the biggest shopping outlets in the US. The third day is essentially the bus ride home back to Toronto with a stop at a smaller US shopping outlet. Important disclaimer: Two things that must be noted and is stated in the disclaimer is that the hotels are located in New Jersey and not New York City which is part of the reason why they are able to offer a trip to New York at such a cheap rate and you only spend a few hours in New York City on the second day. The 3 day bus package is ideal for people looking for a shopping excursion to numerous shopping outlets around New York City but will be a disappointment for people who are looking to go sightseeing and looking to fully explore the great city of New York.
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