This Smashburger lost my business when my wife and I came in to eat dinner one Saturday evening in February. Every trash bin in the restaurant was overflowing. Including the ones in the kitchen area. The floors and tables were filthy. We ordered two off the menu meals and it took them four trips back to the kitchen to get them correct.
I complained to their corporate headquarters and no one ever responded to my complaint. Too many fine establishments in the area to ever waste my money at Smashburger's again.