This review is for the office & office manager. I recently had dental implant surgery done and needed a crown & abutment. I was recommended to come here from my oral surgeon so I called and got a quote. At first I was told it would be $1300 and my insurance does not cover any of it so I would have to pay for it 100%. I called back and decided to go for it but then the "office manager" answered and requoted me $1800. I was not happy about that she had told me there's an additional cost for parts attachments etc, trusting in my oral surgeons recommendation I agreed. although I was not happy that suddenly I'm being charged $500 more for whatever reason my gut feeling told me something was not right. But I went for it I was trying to make a Monday apmt and they had nothing available I had told them I have a bz work schedule but I did want to try to squeeze in this apmt before I went on my 2 vacation so I scheduled their soonest which was Thursday. I woke up not feeling well so I called the office to reschedule Stacey who answered was very nice and accommodating but then the "Grinch" office manager picked up the phone and went off on me saying how it's an inconvenience and she will need to charge me $35 for rescheduling. (I called 1hr & 20mins before my apmt time) AGAIN this "fee" was NOT disclosed to me prior to booking or else I would not have booked it until after my vacation!!! SHADY BUSINESS RUDE OFFICE MANAGER!!! I WOULD AVOID THIS PLACE AT ALL COSTS!!!
And this place told me they are the cheapest in town! Cheap shady & rude is all I got from my experience with them! If I can give 0 stars I would! My advice to this dentist is to get rid of the rude office manager that runs the front she's going to ruin your establishment !!!!!
FYI I called my dentist on the other side of town at Rainsprings Dental and for a dental implant crown & abutment they only charge $1450 plus I got an insurance discount!! I'll gladly take my money to them.