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| - So, last night was our last chance for new gastronomic experiences in Montreal.
On the recommendation of Adrien from Robin's Montreal office, we went to Moishes' Steak House on St-Laurent.
A true "old world" experience. Let's start with our server Frank, who has been serving there for 52 years. Wood panelled walls, tin ceiling and leather chairs all add up to a traditional "old boys club" feel to the place. Maybe not for everyone, but I kind of liked the vibe.
A pair of shared appetizers of traditional Caesar salad (quite good) and a truly amazing Salmon Tartare had us feeling quite excited about what was to come.
Things then turned a bit rocky with Robin's blue rare steak coming out more rare, than blue. Frank immediately offered to have a new one prepared, but we declined as that would mean I'd be eating on my own, and would likely be done by the time Robin had hers back. The manager David came right over. He immediately whisked away both our meals, and all the sides and had them start from scratch for both of us on everything. Not something we asked for or expected. However, we truly appreciated it as when the replacements came out, everything was perfect.
Every organization and service provider can mess up occasionally, but it's how those mistakes are dealt with that that in my opinion, set the real tone.
Frank, thanks for your wonderful service. David, thanks for ensuring we had a truly enjoyable meal.
We won't hesitate to come back, or to recommend you to our friends.
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