I love Bruegger's but this location is a fail. The blonde woman working behind the counter has a scowl so deeply imbeded on her face that I felt like I was imposing on her when I placed my order. She also doesn't cut your bagel or wrap for you so be prepared to grab a knife to take back to the office. Service is so slow that I've seen people walk out numerous times after standing in line.
The quality of the breakfast items is not up to par with other locations. The eggs taste like McDonald's, food prepared half assed, and the bagels are often stale. Go to Dunkin next door or walk the extra few blocks and go to a different location.