| rev:text
| - I've been going to this China a go go for a few years, regularly. Usually at least once a week for fine in, take out, and delivery. The food has always been great, with good value, and that is why I've been a regular. After my experience last night, i believe I will find another place to eat Chinese close to home. The hours on the door and Yelp indicate they close at 9:30p. Last night, we showed up at 8:56pm, so we should have been good. We were met at the door and said they were closing and weren't going to let us in unless it was for a take out order. After telling Ray, who seems to be in charge, that we still had over a half hour before they close, he let us in to order. As always, the food was great and quick to get to our table. Close to when we were done eating our meal, it started to smell like very strong chemicals. We looked over and they were doing heavy duty cleaning on the wok area. We were starting to choke on the smell of chemicals, so we decided to leave. One of the female servers had her face covered so she could breathe better too. As we were walking out the door, about 9:20, I decided to go talk to Ray. I asked if he was the manager, he said no. I asked who was in charge, she said no one was in charge. I said, really? Because you are here almost every time I am and everyone seems to go to you as if you were the person in charge. After that, he admitted he was the person in charge. Honestly, he must be the general manager or the assistant since he is always there. Anyways, I let Ray know how dissatisfied we were about almost not being let in over a half hour before closing, and then to have to breathe in the harsh chemicals while we were still eating. It appeared they were still cooking food, which is even worse!! Health department would have shit themselves if they seen that! And the packaging area looks very sloppy. I told all that to Ray, and he had an attitude with me, saying that the cleaning is why he wasn't going to let me in. So change the hours on the door, Ray!! Cleaning is very very important, but should be done after closing hours. Ray's attitude is terrible. He does not try to understand the guests point of view. Food is , service last night was . Change the hours on the door Ray, try to understand your customers, and own up when someone asks if you are in charge. Your cooks and servers do a great job. They seem scared of you Ray, but they do a great job.
|