Setup an appointment at 10:15 filled out some paperwork and got seen within 10 minutes. When it comes to doctors offices in Las Vegas that's pretty damn good. Usually I feel like even if you set an appointment you still have to wait an hour or more. Dr. Chang was very nice and seemed to know what she was talking about, using "seemed" because I'm not a doctor so I'm not for sure. Front desk girls were nice and I had no issues. Good experience overall.