I eat here regularly while staying at the Westin. It's a good idea to get take-out orders from here, rather than paying the $6 fee + service charge + taxes that will be added to a room service order.
- Everything on the menu is $3-4 dollars overpriced. That's just what you should expect at a hotel restaurant.
- The food is decent and in some cases pretty delicious (the short rib grilled cheese is great)
- The service is awful - they basically never answer the phone. When I get downstairs, sometimes I have to wait at the hostess desk for 5 minutes before someone shows up. Sometimes I can see the hostesses hanging out around the restaurant rather than attending to the customers. Sometimes they will take my takeout order at the desk, but other times they have refused and told me I have to go to the bar. Ultimately, it's a frustrating place to get bad service after a long day of work on the road.