OMG 1:30 on a Friday and there were 2 people ahead of me and it still took 20 minutes for them to take my order. No multitasking here. If you are behind someone ordering food that needs to be heated they will not just start heating and take the next order. The cashier will stand there and wait. Not sure what the other 3 workers were doing. The barista will not start your order ahead either. Yep rip off $6 for a grande blonde expresso.