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  • It has been 2 1/2 years since we have been here, and I still get texts and emails from them telling me that my son is due for a cleaning. I have replied STOP each time to the text. Replied to the emails that I will not be returning. Answered their phone calls and said we would not be returning so please stop. They still text and email. The reason we stopped going was because our daughter needed to have her first tooth removed. Received novocaine for the first time. She wanted my husband to go back with her. They refused to allow him to stay with her when she was getting the work done. They even refused to to allow him to stay long enough to hold her hand through the shot. He felt it was completely inappropriate to not allow the parent in the room, and demand they (male dentist) be alone with his 10 year old daughter. They stated that was a rule because most kids freak out more when the parent is there. I am sorry, but if the parent is insisting, and the child is scared and wants their daddy... you let that happen. Luckily our daughter came out with nothing to report... but there will always be the "what if" in the back of my mind for the next time. No thank you. Will not put my children in that position. Save yourself the trouble, go elsewhere.
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