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| - I dropped in here for the first time just after arriving to Vegas late on a Wednesday night and checking into Harrah's. My friends and I were a bit tired and hungry when we arrived at the hotel and after checking in, we decided to try out the $8.99 steak and shrimp special at the Harrah's Cafe that we heard about online.
Upon arriving at the Cafe, we were seated quickly (not very crowded around midnight on a Wednesday) and began looking around for some type of sign or section of the menu that mentioned the steak and shrimp deal that we saw online. We didn't see any mention of it anywhere. We then waited a good five minutes for our server to come to our table to ask about drinks and take our order. We thought that 5 minutes was a bit long when the cafe was pretty empty. We sat around and watched all of the other tables being quickly served and taken care of as we sat for about five minutes being ignored. We then saw the cause of the wait. We were lucky enough to be served by the world's slowest waitress. We waited and waited as she slowly crept closer to our table. She finally arrived and we inquired about the steak and shrimp special. She said it did exist and then asked us if we wanted the $3.00 beer with it. We said sure, not realizing that the $3.00 beer meant we were getting Miller High Life. We also ordered an order of buffalo wings as an appetizer. We then sat and sat some more as people who came in far later than us were having their food served to them. One couple came in after us, ordered, and finished their food before we even got ours. Well, the food finally came and of course there were no buffalo wings on the serving tray. As the waitress slowly crept away again, we stopped her and said "Excuse me, you forgot the buffalo wings we ordered". The waitress's response was, "I thought you ordered onion rings". To which we said "No, but where are the onion rings then?". She stood there for a moment and said "I forgot your wings, I'll place the order now". Knowing that it would be another 30 minutes until we got those, we told her to just forget the wings. We then dug into our steak and shrimp specials. We ordered what we thought were going to be NY strips cooked medium rare. What we got were small cuts of (hopefully) NY strips weighing between 4 and 5 ounces at best and completely charred and burned and cooked well well done. It appeared they took one steak and cut it into three pieces to serve to the three of us. After scrapping most of the black char off with a knife, we ate the small bits of barely edible meat left over. The fried shrimp was decent, but not that great. The only decent thing on the plate was the baked potato and green beans.
After another long wait, our waitress brought the check and my wife asked for a refill on her Sprite. The waitress said sure, but we never saw her again. After waiting another 5 minutes, we just asked a bus boy to please get the Sprite for us.
A few nights later, I finally did see a mention of the steak and shrimp special, it was on the big marquee billboard on the Strip in front of Harrah's.
This was only our first experience here at the Harrah's Cafe, but the bad food combined with the bad service means we won't be back to give them another try.
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