I love Subway & have never had a bad experience in any of their restaurants, EXCEPT for this location. The food was fine as usual, but the staff is awful. Rudy & Ashley are extremely rude & unprofessional. My friend & I were waiting to get helped for 6 or 7 minutes. Right at the end of our wait my friend was showing me something on her phone and when we looked up, Rudy was standing there making a face to Ashley, annoyed that we were on the phone. AFTER WE HAD WAITED SEVERAL MINUTES TO BE HELPED. Not once did he address us asking for our attention, but proceeded to be rude & unprofessional to us as customers instead. Then when Ashley was asking what condiments my friend would like & my friend told her "that'll be all" Ashley said "really?" & proceeded to make a rude face & role her eyes. Both Rudy & Ashley need serious customer service relations training ASAP.
The cashier Kate however, was so pleasant, kind & wonderful. She was the only thing that saved our experience. Thank you Kate for treating us the way customers should be treated, with respect.