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  • Although I absolutely love my Honda, I will NEVER purchase another vehicle from this dealership again. They have been calling me weekly, if not more, for over a year to trade in my car with with guarantee of a brand new, same model car with lower interest rate and the same payments. They claimed they NEEDED my almost new, very few miles car for their used-car sales. When I went in, they did not check my credit, and offered me almost triple my current interest rate and over $1200 in monthly payment-FOR A CAR! They also offered me $4500 less than Kelley Blue Book on my trade in value. When they did check my credit, they still came back at more than $50 over my current payment. Needless to say, I walked out without a new car. The WORST part, isn't actually the bait and switch and fraudulent guarantee. No, that came later, when they proceeded to call me 4 more times over the next 24 hours. The first time they called (about 2 hours after I left the dealership) to discuss how everything went. I politely told them that we did not make a deal, despite the verbal guarantee of same payment, lower interest rate from both the sales person and the manager I spoke to before going in. The second time they called (about 4 hours after I had been in the dealership) it was a salesperson asking me if I wanted to come in and try to work a deal to trade in my car for a newer model, again with the guarantee that I could get brand new, same model car with lower interest-at the same payments. This time I asked to speak to the manager. I told this manager NOT to call me anymore, and that I was extremely disappointed that they can't keep accurate enough records to know that they were calling someone that was in that SAME day and left without a car. I told this manager to NEVER call me again, as I would NEVER be buying a car from them again. Bell Honda proceeded to call me 2 more times, despite my telling them not to call. I plan on filing a complaint with the BBB and corporate Honda in the next few days. I will also file with the FCC if they continue to call me. DO NOT use this dealership, they are nothing but slime.
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