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  • When we checked in the ladies couldn't figure out the monthly rate so I paid for a week, the next morning I went down and paid for the rest of the month, the assistant manager was nice to give us the extra day that you would get if you paid a month at a time, at the end of the month when it was time to pay again the days got so mixed up from when I was initially told I needed to repay, the next morning on the day I was initially told we was suppose to repay a lady is banging on my door at 7:30am waking my 4 year old up. I explain to them what happen and what I was told, one told me to wait and talk to the assistant manager when he got back in 2 days, but Here went the calls and the door banging. When I told them the other one said to wait and talk to assistant manager they said that will not happen and I need to pay now even though it was not the checkout day i was informed. You have to buy a card for 2.00 to use the washer and dryer, when you need to ad more money on to so laundry you can ad only 5,10,15 or 20$s you can't ad enough to do just the laundry you need to do and when you check out you have to send the card to a company in another state to get refunded the money you have remaining on the card. To use the vacumn to keep there place nice you have to pay 1.00 each time and give them your id. Same thing with the iron and iron board. Anything they can make money on they will. Cash cow. The Internet is a wopping 20.00 a month or 5.00 a week and most of the time since I have been here it hasn't worked 60% of time and the famous words of the office "no refunds" why am I paying for something I can't use??? The tv channel 13 don't come in and when it does it freezes and statics. All they say is they will call the cable company. Why don't they fix the problem the first time instead of running around the problem? I have seen the cable/Internet company out here more then not. I got irritated one night I needed the Internet for my college courses, I went over to the office to see what is wrong this time only to see the black lady tell the Internet repair person he had to wait some people just got on the computers in the office and signed up for 30 mins so he had to wait until they was off the computer. WTF.... If I was him I would of told her to call another company he is not on her time and other tenants need the internet now not later. I do have something good to say. They have security that do not his out until end of shift. They are out there and visible to anyone that think they are going to cause problems. The property is kept clean and quiet for the most part. That was surprising to me.
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