I booked a reservation to rent a car from Sixt over the phone. When I arrived at the airport I did not see a shuttle stop for Sixt so I called them and asked where to find the shuttle.
The lady on the phone asked for my name and reservation number, but apparently I wasn't in their system... and they were out of cars...
How incompetent do you have to be if your only job is to make reservations and hand people keys and you can't do that right?
When you walk into a Car Rental agency at night with no reservations and no ride, they don't usually give you the best rates. My original reservation with Sixt was for 2 nights, $92. I ended up paying $253. The only cars left at Avis and Advantage were mini-vans, a Mini Cooper ($$$) and a Camaro, so I got the Camaro.
So Sixt cost me an additional $150+ and wasted about 2 hours of my time WALKING from car rental lot to lot trying to find a car. What's really scary is I have reservations in Europe through Sixt in a few months!!! I Need to cancel those quick!