They have the patience of saints here. Just got my 110 lb Rottweiler neutered today, omg he is super hyper and quite misbehave and they didn't make me feel unwanted they were patient and firm with him til he calmed down to which I am grateful. I apologized profusely for his behavior as he isn't well socialized and they were very gracious. Will be coming back for all my pet needs. Highly recommend coming here. My dog is bad and they were still welcoming.