I use to love The Joint, every time I have gone I have been more than satisfied with the doctors and the auxiliary staff. This time, at this location, the receptionist was more concerned with her sales pitch to get a new customer that she forgot that existing customers are the reason she has a job. Britney the receptionist was rude and abrasive and Dr. Watson felt that her one hour lunch break was more important than treating a prepaid customer. Their membership clearly states that it is a drop in service, but if I am required to come back when it is convenient for the staff them I should be attending a chiropractor who takes appointments. When asked for contact information for corporate to discuss this clear problem with The Joint drop in system, Britney told me that they do not provide corporate or owner information. I will find it and I will log this complaint elsewhere. I highly doubt I will renew my membership.