I went in to this location prior to going to the Phoenix sister store to get added on to my boyfriends insurance and the woman that was helping us was rude and wouldn't help me gather information like the one in Avondale. I found out after I went to the Phoenix store that she should have been able to but again, she was rude and didn't seem too happy to help us out. Wouldn't recommended going in to see her. If one works in customer service one should treat customers kindly and be helpful.