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| - I'm actually a tad disappointed in my first experience a Kwan. Because I had read a number of these reviews before coming, and because I'd been keeping an eye out for Kwan since before it opened, I was expecting quite a bit, especially since their four star Yelp rating has yet to go down.
For a slightly more upscale dim sum place (with prices to match), I was surprised at the quality of service we received. While they are Chinese run, given the neighborhood and the price point, I was shocked that they handed all of our cutlery and napkins to us in a dish, and gave us a stack of bowls, and expected us to serve ourselves. I'm not saying I can't get my own pair of chopsticks and my own bowl. I'm just saying that if other restaurants at lower price points can set my place for me, what strange concept is this that I have to do it myself? The tables themselves are fairly small. As a party of four, we ordered 11 things, and we couldn't fit everything on the table. They kept apologizing that there wasn't enough space, but made no effort to do anything about it.
Our table was along the wall, right next to the corner table. The corner table had chairs that were 90 degrees from our chairs. This meant that when a lady sat in the chair next to my grandfather's chair, her chair pushed up against him because there was no space. Not cool.
In terms of sizing, a small is $3, and each size up costs an additional dollar. They have five small sized items on their menu. Most of their items are large and extra large. Tea charge is $2/person. I'm not much of a tea drinker, so this price seems steep to me. I wonder if they'd charge me tea charge if I asked for water.
Passable dishes (that I probably wouldn't order again) - pumpkin congee with barley (I was looking for more pumpkin and larger portions), fried dough fritter with steamed rice noodle roll, fried bun with salted egg yolk filling (salted egg yolk filling did not ooze at all), steamed spareribs with black bean sauce (small for size), phoenix talon/chicken feet (small for portion).
Dishes I'd order again - pan fried pancake with [something] and clams, deep fried tofu with bbq eel (decent price for portion, but sloppily presented), pan fried radish cake (good texture. nice filling), and taro nest with seafood (piping hot. Could have been more seafood, but this one's one of my dim sum standards).
Total before tax and tips was $56 for four of us, and we didn't have any leftovers. Not the cheapest dim sum around.
I'll probably be back because it's close to my house, but it isn't my favorite dim sum place ever.
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