In NY but needed to send flowers to my wife in NC..hmm...Found Willow online, called at almost closing time and got a voice mail..Aubrey called me back immediately and took my order for next day delivery..I was debating 1 800/Pro Flowers but was skeptical..Well, bottom line, flowers were beautiful and my wife loved them!! AND, hello, they cost less the above mentioned companies!! They were delivered in the 4 o'clock hour but delivery was from 9 - 5 so it was as stated. Also, my name wasn't added to the note so it actually made my wife wonder till she called me.!!( So this is more of a 4 1/2 star review) .Based on this experience, I highly recommend you give Willow a shot if you are in this area and need some flowers..I will be back!!