You never know what you will get - service is not consistent, and food is hit or miss. I ordered the Mediterranean salad, and much of the lettuce wasn't good. Our mains came out before we even got our appetizers, and the staff seems to turn over frequently. Hostess can be rude-made a face when we requested a particular table (place was fairly empty so it shouldn't have been an issue). There is potential for them to be good, but there are so many little things wrong with this location. Head office should really step in with strong management and fix their service issues.