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  • I had my sons birthday party here and it was awesome! The kids had so much fun. The planning part of the party was great, everything was explained to me in detail and the staff was always willing to answer my questions. The place loses half a star because I was told a fridge would be available for my cake and there was no room for it when I arrived so it had to sit out. :(. At one point some guests from the party after ours came and ran into our bounce room. I had to chase them out after hearing an attitude from them. Then some parents came in and were checking it out. They really need a different door between the two party rooms, kids can easily go through them and "crash" the other party. I think they need an employee to man this door so this does not happen. The two planners also left the Bounce area to set up the party room leaving me party planner less. I didn't really mind because I didn't need anything, but it would have been nice to have an employee there to shoo away the kids from the other party rather then me doing it. Maybe it is just me, but I think it is tacky to ask for gratuities. I paid several hundred dollars for this party and the employees are getting paid to do their job, right?! If I saw exceptional going out of their way playing with the kids and interacting with them, I may have been more inclined to leave them a little something extra. All in all a good experience though and I love that we just left our mess and left! :)
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